So what makes you think you are not accessible?

In England alone, tourists and travellers with access needs – and groups with members who have access needs – spend over £15 billion a year on trips. No business that wants to thrive and remain sustainable can afford to ignore this lucrative and growing market – and providing a great experience for customers with access needs may be much easier than you think!

Of course, you may be very happy with the business that you’re doing and with your current customer base – and so you may think that welcoming customers with access needs is not something you need to think about. But remember, your clientele will be ageing – along with the rest of the population – and they may start to need more support as time goes by. Making some adjustments – and they may be much easier than you think – will help you to address your customers’ access needs and keep providing them with a great experience!

Whether you want to grow your business or just maintain it at its current level, you should think about the welcome and service you can provide to customers with access needs.

Your business may well be more accessible than you realise. This FREE course is a great start to your accessibility journey!

Consultingmain 171201 103828

Our partners who help to make it all possible

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