Charity partners provide training content to TFA
TFA Expert Charity Partners
Our Expert Charity Partner programme is a new initiative for Tourism for All. It was born out of discussions with disability charities on how we could improve the specialist element of our training courses, helping businesses to understand in more detail the specific impact of some disabilities, conditions and impairments on their customers.
We are also keen, in our championing role, to promote the work of the charities and ensure that businesses understand what they do and how to reach them.
Thanks then to our ‘guinea pig’ first Expert Charity Partner, Deafblind UK, with whom we have been working on how can do this.
The result is an entirely new section in our business training courses in the form of a template that Expert Charity Partners can complete.
The template enables our Expert Charity Partners to provide information to staff in tourism and hospitality businesses about:
- The background to the impairment / condition and its everyday implications
- Travelling with the impairment / condition and how to make travel easier
- Top Tips for serving the person with the impairment or condition
- How to find out more
We are launching this first training element with Deafblind UK soon. The next will be with the Alzheimer’s Society. Please keep an eye on this page or our training pages for more information.