At Hovertravel our aim is to ensure that our hovercraft and terminals are as accessible as possible for persons with reduced mobility. Crossing the Solent with Hovertravel is not only fast but an enjoyable experience for all our passengers. Our experienced staff are there to ensure your journey is comfortable and safe. Safety is our priority and staff will ensure customers who require extra assistance will receive the necessary help. Hovertravel staff are fully trained to assist all passengers including those with reduced mobility through the terminal and on the hovercraft.
At Hovertravel we are committed to meet and exceed the requirements of any current legislation to ensure the very best for all our customers. We offer a HoverCare service for any passengers requiring assistance with their travel whether they have reduced mobility requirements or just need a little extra help with their journey.
We work closely with our industry partners, including and not limited to the MCA (Maritime and Coastguard Agency) to ensure that we meet our obligations, but at hovertravel our staff aspire to exceed these and ensure all can travel with ease. In addition we work with local and national advisor groups & charities to ensure we keep abreast of the wishes and obligations of our customers and we always welcome your feedback to allow us to further improve our services. Full details can be found in our online HoverCare Accessibility Guide which is free to download and provides information on our commitment to you abour our terminal and onboard facilities, information on our travel partners and mobility concessions.